Refund policy
Return Conditions
You have 14 days from the date of delivery to exercise your right of withdrawal, in accordance with applicable law.
To be eligible for a return, items must be unworn, unwashed, and in good condition. We recommend keeping the original packaging.
Return Shipping Costs
Return shipping costs are the customer's responsibility, unless the item is defective or does not match the order.
Return Process
Before returning an item, please contact us at info@fogstudio.store, including your order number and the items you wish to return. We will provide you with the necessary information to complete your return.
Refunds
Once we receive and inspect the returned items, refunds will be issued to the original payment method in accordance with applicable legal deadlines.
Defective Items
If you receive a defective, damaged, or incorrect item, please contact us by email, describing the issue and attaching photos if necessary. We will review your request and provide an appropriate solution.
Contact
For any questions regarding returns or refunds, please contact us at:
FOGSTUDIO - STREETWEAR